Terms and conditions
Our products have 12 MONTH warranty. The warranty covers material failures and manufacturing faults. The warranty does not cover normal wear and tear of the product, damage to the product when it is used in a setting/location for which it is not intended or failure caused by improper use. To be able to obtain a warranty you must be able to provide a proof of purchase. Proof of order or payment or any other document indicating that the product has been purchased from REDMOND.USA online store is acceptable. The aim is to repair the defective product or replace the goods within a reasonable period of time and it must not result in costs or substantial harm to the consumer. In addition, the buyer has rights under the applicable consumer protection law, and this warranty is without prejudice to these rights.
We reserve the right to change our delivery terms. Before placing your order, you must familiarise yourself with the terms of delivery applicable at any given time.
This online store follows REDMOND.USA privacy statement, which is available on the company’s website.
12 MONTH WARRANTY: we promise your money back or replacement with no questions asked or charge within 12 month